For Ukrainians in Ukraine and abroad

Personal data protection — for clients in France

If a personal-data issue arose in France, identify the organisation or service and the action you question.

Discuss my question
01 Describe your situation02 We assign a case number03 Preliminary meeting to clarify details04 We agree on an action plan

For clients in France

If a personal-data issue arose in France, identify the organisation or service and the action you question. Tell us whether you made a request and what response you received. Describe the type of data in the initial message without sending the documents or sensitive details themselves.

When you may need help

Your contact details are published without a clear basis, an organization does not explain its data use or refuses to correct an error. Identify who processes the information, where it came from and which rules apply. This determines the demand’s contents and the authority to approach.

What we can do

  • Review the data published or processed and how it was obtained.
  • Prepare a processing, correction or deletion request where grounds exist.
  • Assess the organization’s response and further appeal options.

What to prepare for the consultation

  • Links, dates, screenshots and a description of the disputed data use.
  • Contracts, consents and processing notices, if available.
  • Your submissions and the organization’s responses.

If some documents are missing, start by describing the situation: we will identify what else needs to be obtained. In the first form, the country, the nature of the matter and important dates are enough; document numbers and scans are not needed.

What to bear in mind

The right to deletion is not unconditional: lawful retention grounds may exist. European rules also depend on the circumstances of processing, not just citizenship.

Process and cost

  1. You describe the situation and the outcome you want.
  2. We clarify the circumstances, the country and the documents needed for review.
  3. Before paid work begins, we agree on its scope, cost and format: consultation, document preparation or representation.

The cost depends on the volume of documents, the stage of the case and the need for involvement in another country. Court fees, notarial acts, translations and expert assessments are discussed separately if required. The outcome depends on the circumstances, evidence and decisions of the competent authorities.

Frequently asked question

Must an organization delete data on the first request?

Not in every case. We check the processing basis, retention purpose and request contents to choose an appropriate demand and assess the response.

Can I get help with “Personal data protection” if I live abroad?

We can start remotely while you are abroad. In your first message, state where you live and where the relevant party, property or authority is located. We will check whether a representative can take particular steps and whether the procedure requires your personal participation.

Does my country of residence decide which law applies to “Personal data protection”?

No. Your place of residence alone does not decide which law applies. Relevant factors can include the countries connected to the parties, where an event or contractual duty took place, where property is located and which authority is handling the matter. We first check the connection to Ukraine, the potentially applicable law and whether local counsel in another country is needed.

What if I do not have all the documents for “Personal data protection”?

You do not need a complete file to make an initial inquiry. Give us a short timeline, your desired outcome, important dates and a list of the documents you already have. Document numbers and scans are not needed in the first inquiry; after clarifying the facts, we will identify what is missing.

What determines the cost of help with “Personal data protection”, and can I limit the scope?

Before paid work begins, we agree on its format, specific steps, deliverables and fee. The cost depends on the materials, stage of the matter and any work involving another country. Court or official fees, notarial acts, translations and expert reviews are discussed separately if needed.

Can you guarantee the outcome or timeframe for “Personal data protection”?

No. We cannot promise a decision by a court or authority, or the actions of another party. After reviewing the facts, we explain the available options, evidence needed, risks and the timing of our own work. The overall duration can also depend on other parties, authorities and cross-border procedures; tell us promptly about notices and dates.

Discuss my question

Other matters in this area

Your question deserves a thoughtful answer.

Tell us what needs to be resolved. We will receive your inquiry and agree on the consultation format.

Remote consultation: in France.

Do not include document numbers or other sensitive data in your initial inquiry.

If you need to provide documents, we will arrange a secure way to communicate.

By providing your contact details, you allow us to use them to respond to this inquiry.